Privacy Policy
StructSolve Engineering LLC. Effective Date: September 29, 2026
1. Business Identity
This Privacy Policy applies to StructSolve Engineering LLC ("StructSolve," "we," "us," or "our"), a licensed professional engineering firm providing residential structural engineering services in Iowa, Wisconsin, Missouri, and Colorado.
Contact:
StructSolve Engineering LLC
Email: info@structsolve.com
Website: structsolve.com
2. Information We Collect
We may collect the following personal information when you contact us or use our website:
- Full name
- Email address
- Phone number (including mobile phone numbers)
- Project address and state
- Project description and structural concerns
- SMS consent status and timestamp
- Browser and device information (via analytics tools)
- IP address and referring URL
3. How We Use Your Information
We use the information you provide to:
- Respond to your project inquiry
- Schedule site visits or engineering consultations
- Deliver project updates and reports
- Send appointment reminders
- Provide follow-up communications related to your project
- Improve our services and website
4. SMS / Text Message Communications
StructSolve Engineering LLC may send you text messages (SMS) only if you have explicitly opted in by checking the SMS consent box on our website chat widget or contact form. SMS opt-in consent is optional and is never a condition of receiving our services.
SMS messages may include:
- Responses to your project inquiry
- Project status updates
- Appointment scheduling and reminders
- Service-related notifications and follow-up
- Occasional promotional messages about our services (only if you separately opt in to promotional messages)
Message frequency may vary depending on the nature and status of your project.
Message and data rates may apply based on your mobile carrier plan.
SMS Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP (or QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE) to any text message from StructSolve Engineering LLC. After opting out, you will no longer receive SMS messages from us.
SMS Help
For assistance with our SMS program, reply HELP to any text message from StructSolve Engineering LLC, or contact us directly at info@structsolve.com.
SMS Phone Numbers by State
- Iowa: (515) 690-6700
- Wisconsin: (920) 462-3914
- Missouri: (636) 216-6768
- Colorado: (719) 266-3985
5. How We Share Your Information
We do not sell, rent, or share your personal information, including your phone number, with third parties for their own marketing purposes.
We may share information only in the following limited circumstances:
- With our CRM and communication platform (GoHighLevel / LeadConnector) to manage your inquiry and send messages on our behalf
- With licensed professional engineers or subcontractors involved in your project
- When required by law or legal process
Your SMS opt-in consent is not shared with any third party for marketing purposes under any circumstances.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Information may be shared with service providers that support services such as customer care or message delivery. SMS opt-in data and consent will not be shared with third parties for unrelated purposes.
6. Data Retention
We retain your personal information for as long as necessary to fulfill your project inquiry, comply with legal obligations, and resolve any disputes. You may request deletion of your information by contacting us at info@structsolve.com.
7. Cookies and Analytics
Our website may use cookies and Google Analytics to understand how visitors use the site. This data is aggregated and does not personally identify you. You may disable cookies in your browser settings.
8. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
StructSolve Engineering LLC
Email: info@structsolve.com
Website: structsolve.com/contact